Admin工作 / 網頁開發

Chetan Chiu

Workflow Automation

語言： 中文 (廣東話) / 英文 / 中文 (普通話)

來自：香港

時薪： HKD150/小時

將工序化繁為簡，自動化設計提升行政，減少人為失誤。曾為本地小企業把工作流程自動化，減少人手工序/時數達每星期100小時，讓員工減少重覆性工作，專注提升公司業務發展。亦透過自動化工序，減省人手開支，資源集中提高服務質素。

City University of Hong Kong: Bachelor of Business Administration, Major in Accountancy; 2012-2015

Operation Lead | Leadsourcing: 2022-2024; - Built and managed four different sales channels including Email, LinkedIn, Facebook and Instagram to drive 20% MoM automated growthfrom a/b testings.- Developed comprehensive SOPs for remote staff that led to a 15% increase in team efficiency.- Analysed and evaluated clients’ products / services’ value proposition to design personalised outreach campaigns.- Managed the integration of sales and marketing data, improving lead qualification processes by 35%.- Implemented a new CRM system which improved customer interaction tracking and boosted sales productivity by 30%.- Standardised data-driven reporting mechanisms to streamline analysis, saving the company approximately 200 hours annually.

CRM Tool